Frequently Asked Questions
1. Do you sell your products from a shop? All the products are sold via our on-line shop website. There are close-ups of the images of the designs,
these can be viewed by moving the mouse over the images and then clicking with the mouse. A swatch of any fabric is available on request.
2. Where are the products made? The Egyptian cotton is sourced from Egypt, the Nile Delta, which is renowned for being the finest. We have thread
counts of 200, 400 and the 300 and also 800 Egyptian cotton sateen. We also have a polycotton range which is made in the UK.
The embroidered designs are stitched here in Wales, UK. Each embroidered product is a ‘made to order’ item. The sizes of bedlinen we have available
are single, double, king and superking.
3. What are the advantages of an embroidered design over a printed design? Apart from the aesthetic appeal, embroidery does last longer whereas a
print soon fades. The embroidery threads we use are of the highest quality, durability and are colour-fast.
4. I own a B&B / Hotel do you supply to Trade? Some of our customers are hoteliers. We offer a professional monogramming and digitizing service to
Trade. Please contact the office either by email, post or phone for further details. The office details are on the ‘contact’ page.
5. I would like a unique design as a gift for someone special, is this service available? Lyn accepts commissions and is happy to provide this
service. Many of the designs on the website have been adapted to the client’s requirements with an exclusive design in mind. We also have a gift
wrapping service on request. Our products make ideal wedding gifts, anniversary and special occasion gifts.
6. Are your designs suitable for uses other than just bedlinen? Embroidery is adaptable and designs can be stitched on to most fabrics. Lyn has
accepted commissions from clients within the haute couture fashion industry and even from a client requesting a design project to be embroidered on a
marquee for a wedding.
7. Do you charge for delivery? Delivery is free to UK mainland. The delivery of your product can be to your home or work’s address or friend or
relative, or anyone you would like to nominate to sign for the goods on your behalf if you might not be able to receive them yourself.
8. I would like to have embroidery on the pillowcases to match the duvet cover, is this a service you provide? Yes for an additional cost a section of
the design can be embroidered on the corner of each pillowcase. Please contact the office for a quote.
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